Legal & Privacy Policy

Welcome to GOBI HOSTING ("Company," "we," "us," or "our"). This page explains how we collect and use data, your rights, and the terms for using our website and services at https://gobihosting.com ("Website").

By using our Website or services, you agree to this policy.

1. Services Covered

GOBI HOSTING provides:

• Web hosting
• Website design & development
• SEO and digital marketing
• Branding & graphic design
• Consulting and analytics

Service details and pricing are outlined in proposals, invoices, or contracts.

2. Information We Collect

Personal Information

We may collect information you voluntarily provide, including:

• Name
• Email address
• Phone number
• Business details
• Billing information (processed by third parties such as Stripe or PayPal)

Automatically Collected Data

When you visit our Website, we may collect:

• IP address
• Browser and device information
• Pages visited and time spent
• Referring URLs

This data is collected using cookies and Google Analytics.

3. Cookies and Tracking

We use cookies to:

• Analyze website performance
• Improve user experience
• Track marketing campaigns

You can disable cookies in your browser settings, but some site features may not work correctly.

4. How We Use Your Information

We use data to:

• Provide and manage services
• Communicate with clients
• Process payments
• Improve our website and services
• Send marketing communications (you may opt out)
• Comply with legal obligations

5. Third-Party Services

We may use third-party tools including:

• Google Analytics
• Hosting infrastructure providers
• Payment processors
• CRM and email platforms

We are not responsible for third-party privacy practices.

6. Payments, Subscriptions & Setup Fees

Setup Fees

Certain services (SEO, web development, branding) require non-refundable setup fees covering onboarding and initial work.

Recurring Billing

Hosting, SEO retainers, and maintenance plans are billed monthly or annually in advance. By subscribing, you authorize recurring charges.

7. Refund & Cancellation Policy

No Refunds

Due to the nature of digital services, all payments are non-refundable, including:

• Web design and development
• Branding and graphic design
• SEO and marketing services
• Hosting
• Consulting
• Setup and onboarding fees

Subscription Cancellation

Month-to-month services may be canceled with 30 days written notice. Contracts may require minimum terms (3, 6, or 12 months). Early termination does not waive fees. No refunds for partial billing periods.

SEO Disclaimer

Search engine rankings and marketing results are influenced by many external factors. GOBI HOSTING does not guarantee rankings, traffic, leads, or revenue.

8. Client Responsibilities

You agree to:

• Provide accurate and lawful content
• Maintain backups unless otherwise stated
• Provide required credentials and approvals
• Comply with laws and regulations

You are responsible for your website content and legal compliance.

9. Intellectual Property

Clients retain ownership of their trademarks and content. GOBI HOSTING retains ownership of proprietary tools, frameworks, and templates. Custom work ownership may transfer after full payment, subject to licensing terms.

10. Service Availability

We strive for reliable uptime but do not guarantee uninterrupted service. Downtime may occur due to maintenance, third-party outages, or force majeure events.

11. Limitation of Liability

To the fullest extent permitted by law: GOBI HOSTING is not liable for indirect, incidental, or consequential damages, including lost profits or data. Total liability is limited to fees paid in the previous three (3) months.

12. Chargebacks & Disputes

Clients agree not to initiate chargebacks for services rendered. Disputes must be submitted in writing. Unauthorized chargebacks may result in termination of services and legal action.

13. Data Security

We use reasonable security measures, but no system is 100% secure.

14. Your Rights (GDPR – EU Visitors)

You have the right to:

• Access, correct, or delete personal data
• Restrict or object to processing
• Request data portability
• Withdraw consent

15. Your Rights (CCPA – California Residents)

You may:

• Request disclosure of collected data
• Request deletion
• Opt out of data sale (we do not sell personal data)

16. Children's Privacy

We do not knowingly collect data from children under 13.

17. Governing Law

This policy is governed by the laws of the State of Florida, United States.

18. Changes to This Policy

We may update this page at any time. Updates will be posted with a revised date.

19. Contact Information

GOBI HOSTING

Website: https://gobihosting.com

Email: [email protected]